Riverwalk Marketplace will reopen
on Monday, November 21st!
Center hours will be daily from 11am to 7pm.

The re-opening of Riverwalk is an important step in the journey New Orleans faces to rebuild the vital tourism industry. For 20 years, Riverwalk has been a primary feature of the visitor experience, and as we celebrate the 20th anniversary of Riverwalk next year, we will all be working together in support of the rebuilding of tourism for the future of New Orleans.

Customer Parking: FREE customer parking will be provided throughout the holiday season in both Lot 36 (the whale lot on Convention Center Blvd.) as well as in the World Trade Center Garage for up to 3 hours with a $10 purchase.  The necessary validation will be administered from the Riverwalk Management office 7 days per week.  We are very grateful to our partners at the Hilton/Riverside Parking for providing this program.  For a period of time, a portion of Lot 36 will continue to be utilized by FEMA to support the recovery workers and their families being housed on the cruise ships adjacent to Riverwalk.
 
Employee Contract Parking: Employees must park in the World Trade Center Garage until further notice.  In order to insure that your previous parking contract card is valid, you MUST send written notification on company letterhead to the attention of Cedric Williams, Riverside Parking,  to verify how many cards you want activated and that is what you will be billed for.

This information should be sent by email to  cedric_williams@hilton.com (note the “underscore” between his first and last name) or FAX: 504-584-3806.  For now, contract parking will only be available in the WTC Garage.  The Hilton Garage suffered damage and Lot 36 (surface/whale lot) will NOT be available for contract parking until further notice, since half of the lot will still be utilized by FEMA.
 
Parking Tickets: Pre-paid parking tickets for employees are still available for $28 per sheet for 5 tickets, cash only, exact change.  The hours for purchase from the Riverside Parking office for the first week are Monday, Nov. 21-Wednesday, Nov. 23 from noon to 1:30pm.  The following week they will revert to a new ongoing schedule of Tuesday-Thursday from noon to 1:30pm.  
 
Parking Hours of Operation: WTC Garage is open from 7am to 5pm for transient traffic – contract and employee parking will be available all hours.  Lot 36 (surface/whale lot) parking hours are 7am to 9pm.  Hilton Garage is unavailable until further notice due to hurricane damage.